Frequently Asked Questions
Here are some of the most common questions people ask before starting counselling. I hope you find the answers helpful - and if there’s something else you’d like to know, please feel free to get in touch.
1.
What happens in the consultation?
The first session is an opportunity for us to get to know each other and discuss what has brought you to counselling. We’ll talk about what you hope to gain from therapy and explore how we might work together. It’s also a chance for you to ask any questions before deciding whether you’d like to continue.
2.
How long does each session last?
Individual and online sessions last 50 minutes, while couples sessions are 75 minutes in length.
3.
How often are sessions?
Sessions are usually held weekly, on the same day and at the same time each week, to help maintain consistency and momentum. As therapy progresses, some clients choose to move to fortnightly sessions, particularly towards the end of their work.
4.
How do I pay?
Payment is made by bank transfer, and I ask that it is completed at least 24 hours before the session. Details are provided when we arrange your first appointment.
5.
How many sessions will I need?
There’s no set number of sessions, as everyone’s needs and goals are different. Some people find a few sessions helpful for a specific issue, while others prefer longer-term therapy for deeper exploration and personal growth. We’ll review your progress regularly to ensure the pace feels right for you.
6.
Is everything I say confidential?
Yes. Everything shared in counselling is treated as strictly confidential, in line with BACP ethical guidelines. The only exceptions are if there is serious risk of harm to yourself or others, if you disclose information related to serious crime such as drug trafficking, money laundering, or terrorism, or if required by law - and I would always discuss this with you if possible before taking any action.
7.
What if I’m not sure what I want to talk about?
You don’t need to have everything figured out before starting. Sometimes people simply feel stuck, overwhelmed, or unsure where to begin - and that’s okay. Part of our work together can be exploring what’s going on and finding clarity about what feels most important to you.
8.
Can I have counselling even if I feel my problems aren’t “serious”?
Absolutely. Counselling isn’t only for times of crisis - it can also be a space for self-reflection, personal growth, or simply having time to focus on yourself. Whatever brings you to therapy is valid and worth exploring.